Technical Support...
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How many licenses do I receive with my purchase?
How much is one additional license?
Can I install the software on a network?
Can I install the software on a Macintosh operating system?
How quickly can I get the passcode to activate the software?
I got a new computer. How do I transfer my registration from my old computer to my new computer?
How long is the registration valid for?
What is the cost for upgrading?
What is the cost for renewing the software with next year's version?
How many licenses do I receive with my purchase?
One license per purchase.
How much is one additional license?
$69 per additional license if you purchased a license for paper filing.
Can I install the software on a network?
All of our software functions on any Windows operating system. The software has been tested on Windows 95, 98, 2000, NT, ME (millennium edition), XP, 2003 and VISTA and Windows 7. The software functions on networks or stand-alone personal computers and is compatible with all printers.
Can I install the software on a Macintosh operating system?
Maybe. All of our software is designed to function on a Windows-based operating system. You can install a Windows operating system on Macs. If you have any Windows operating system installed on a Mac, then you can run our software as well.
How quickly can I get the passcode to activate the software?
The shopping cart will dispense a passcode. Order anytime day or night and the shopping cart will provide a passcode.
I got a new computer. How do I transfer my registration from my old computer to my new computer?
Your first need to unregister the software from the current machine. To do this, go to Help/Return License and the software will display a return authorization number. Then download and install the software on your other machine and email us the user ID for that new machine, and the return authorization number from the old computer and we will generate a passcode and email it back.
How long is the registration valid for?
One year.
What is the cost for upgrading?
Difference in cost. Lets say you purchase the paper filing version of the CMS-1500 and later decide that you want to upgrade to the electronic filing version. Upgrading is just the difference in cost. Just call our sales office at (480) 460-9311 and they can process this upgrade and provide a passcode that opens up these other features.
What is the cost for renewing the software with next year's version?
$69 for paper filing
Please send an e-mail to
info@MedClaimSoftware.com with any comments
or questions you might have.
