Technical Support...
Technical support is FREE within the first year from the date of purchase. We have a friendly and courteous staff that have seen and resolved all technical support requests and can resolve your technical support issue as well.
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Common questions with answers are posted below.
Installation
The
setup files are corrupted.
What does "Not a Valid Win 32 application" mean?
What
does "Publisher could not be verified" mean?
"The
requested operation requires elevation" (VISTA)
Transfer
License
Basics
How
do I register the software?
How does
this software work?
What is live
update?
I can't see
the whole screen. How can I change the screen resolution?
PDF
How can I convert a form to PDF?
Printing
How can I align the data
when printing on top of red-ink copy?
Saving and Retrieving Data
How can I save and retrieve data?
Screen
The text on the
screen is not aligned with the edit boxes and appears jumbled. How
can I align the text with the edit boxes?
This is a very easy solution.
You just need to change the DPI setting to 96 DPI. Step-by-step
explanations are provided below:
-
Change DPI Settings XP
Please send an e-mail to
info@MedClaimSoftware.com with any comments
or questions you might have.
